Accessibility policy for the website

This accessibility policy was created on 15 September 2020 and applies to the website, which is the responsibility of The Finnish Government Shared Services Centre for Finance and HR (Palkeet).

The Finnish Government Shared Services Centre for Finance and HR strives to ensure the accessibility of the website in accordance with the Act on the Provision of Digital Services (306/2019) and the EU Accessibility Directive.

The accessibility of the website has been evaluated by a third-party expert organisation.


The website primarily adheres to the level A and AA requirements presented in Section 2.1 of the Web Content Accessibility Guidelines (WCAG).

Non-accessible content

The law states that video and audio recordings published before 23 September 2020 do not need to be made accessible or removed from the website retroactively.

There may be some deficiencies with the availability of the videos of various agencies. The videos come from external services where each respective agency is responsible for the management and publication of the video content.

With job listings, the language of the user interface and the listing itself may vary. The natural language of the elements presented in various languages cannot be determined in a programmatic manner, which does not meet the WCAG 2.1 criterion 3.1.2. Each recruiting agency is responsible for the content and language versions of their own listings.

We train our staff to produce the service in an accessible manner and constantly monitor the accessibility of the website.

Feedback and contact information

You can give feedback on the accessibility of the website via the form available on the site.

Monitoring of accessibility

In the event that you notice issues related to accessibility on the website, first submit feedback to us, i.e. the party maintaining the site. We will respond to you as soon as possible or within two weeks at the latest.

If you are not satisfied with the response or do not receive one within two weeks, you can send a notification to the Regional State Administrative Agency of Southern Finland. The agency’s website provides details on how to submit the notification and how the matter will be processed.

Contact information for the monitoring authority:

Regional State Administrative Agency of Southern Finland
Accessibility monitoring unit (in Finnish and in Swedish)
Telephone exchange +358 (0)295 016 000

Additional information

The website was published in the spring of 2015, and its content is updated and supplemented continuously.

The accessibility policy for the separate recruiting service can be accessed by logging in to the service at

Published 2020-09-17 at 8:32, updated 2020-09-21 at 13:17